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Patterson hires Disney Institute

I think this is a great move, Disney is incredibly customer aware, something Texas in their arrogance tends to ignore consistently. They have the reputation in the corporate world of being extremely client/customer focused and delivering an excellent quality product. They are way more than just theme parks and movies. Way More!

 
I may be wrong, but I took this as a recommendation that he should hire Disney, not that we actually did.

 
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